How Can We Help?
Answering questions about your policy and providing guidance through the claim process. Follow the links below to find the help you need.
POLICY SERVICES
Contact Us
Are you an Everlake® customer and need assistance?
Allstate Agents & Independent Allstate Agents with Products at TAG
- All term life insurance products except Monthly Income Term and Universal Term
- All annuity contracts
- Most whole life insurance products except select Whole Life Advantage policies
- Most Universal Life 100R and Universal Life Premier issued primarily in 1999 and later
Allstate Agents:
Active and vested Allstate Agents wanting to service policies and contracts administered by Transaction Applications Group, Inc. (TAG) or access other information available within the Everlake Agent Portal can log on to the portal by clicking the button below.
Access Everlake Allstate Agent Portal
Independent Allstate Agents:
Independent Agents who need to service policies and contracts adminstered by TAG should email their requests to: ELAgentCustomerService@everlake.nttdata.com.
Allstate Agents & Independent Allstate Agents with Products at Allstate
Agents needing assistance on Everlake products not referenced above can obtain information by contacting Allstate at Service@allstate.com
Non-Allstate Agents
Non-Allstate Agents who need to service Annuity products should contact Transaction Applications Group, Inc. (TAG) using the emails below.
Everlake Life Insurance Company: ELAgentUpdate@everlake.nttdata.com
Lincoln Benefit Life Company & Surety Life Insurance Company: ELAgentCustomerService@everlake.nttdata.com
For assistance with Life Insurance products please contact Allstate at Service@allstate.com.
A Frequently Asked Questions document is provided below to assist Non-Allstate Agents with questions they may have.
FILE A CLAIM
How To File a Claim
We want to make filing your claim as easy as possible. Here we guide you through the process and provide the support you need.
